Restoration depends on the account’s lifecycle reason and whether its restoration window is still open.
Open Settings → Plan & Billing. If self-service restoration is allowed, the page displays the plan, charge, payment method, and confirmation required to resume service. After successful billing verification, LightDrive re-enables the account and restores its plan quota and service access.
A policy-related restoration can require administrator approval and a separate confirmation that billing may resume. Severe policy actions and permanently deleted accounts are not self-service restoration cases.
If the sign-in page blocks access but you believe the account is eligible, contact Support from the verified recovery address and include the LightDrive ID.