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Table of Contents

Chapter 1 — Welcome to LightDrive

1.4 Signing In to LightDrive

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Open vault.lightdrive.one and enter your LightDrive ID and account password.

One browser session

After sign-in, the app menu opens Files, Email, Calendar, Books, and the other Vault apps without another sign-in. Your account menu provides Settings, Help, and Sign out.

On a shared device

Select Sign out when you finish. Closing a tab does not guarantee that the browser session has ended.

If sign-in fails

  1. Confirm that you are using your LightDrive ID and not your recovery email address.
  2. Check capitalization and keyboard layout, then re-enter the password.
  3. Use Forgot password? to send a recovery link to your verified recovery email.
  4. If the page reports that the account is restricted or suspended, open the account notice for the required action or contact Support.